Support

If you have questions, feedback, or need help using the My Belgrade app, we’re here to assist.

Email us at: support@mybeo.rs

We typically respond within 24 hours.

Frequently Asked Questions

How do I sign in?

You can sign in using your email (via magic link), or with Apple or Google accounts. Simply choose your preferred method on the sign-in screen.

How do I add my own event?

Signed-in users can press the “+” button at the bottom of the app and choose:

• Quick Add: enter details in free-form; our moderators will format it.
• Step-by-step form: guided entry with structured fields.

All events are moderated before appearing in the app. You can track status under Your submitted events in the app’s Settings. We usually review submissions within 24 hours.

Please ensure all information is accurate and appropriate.

How do I report an event?

If you spot incorrect or inappropriate content, tap the 3-dot menu on the event card and select Report event.

Why did my favorites disappear?

Events disappear from Favorites once their date (or last date, if multi-day) has passed.

How do I report a bug?

Use the Suggestions section in Settings, or email us at support@mybeo.rs.

How do I request a feature?

You can suggest features via the Suggestions section in the app’s Settings.

How do I delete my account?

Go to the Delete Account option in Settings. This may require re-authentication. If you experience issues, contact us at support@mybeo.rs.

App Version: v1.0 (support page content is version-agnostic)